Shipping and Returns
Shipping
- Domestic Shipping: FreeJack provides fast and reliable shipping across Montenegro through local express-post services. The standard shipping fee for orders within Montenegro is approximately 5 EUR.
- Delivery Times: We aim to dispatch orders within 1-2 business days. Delivery times vary depending on your location, but most orders arrive within 2-4 business days after dispatch.
- International Shipping: Currently, we do not offer shipping outside of Montenegro. We look forward to expanding our services in the future to reach more locations.
Returns
We want you to be fully satisfied with your purchase. If for any reason you are not, please review our return policy:
- Return Period: Returns of unused, unopened items are accepted within 14 days of delivery.
- Condition of Returns: All returned items must be in their original packaging and in new, resellable condition.
- Return Process: To initiate a return, please contact our customer service team for instructions. Return shipping costs are the responsibility of the customer, unless the item received was incorrect or damaged.
- Refunds: Refunds will be processed within 14 days of receiving the returned item. Original shipping charges are non-refundable.
For any questions about shipping or returns, please contact us at office@freejack.me