Terms and conditions of use

Terms and Conditions of Use for FreeJack Online Shop

Welcome to FreeJack's online shop. These Terms and Conditions of Use ("Terms") govern your access and use of our website and services. By accessing or purchasing from our online shop, you agree to be bound by these Terms.

1. Introduction

These Terms apply to all users of the FreeJack online shop. Please read them carefully. If you do not agree with these Terms, you must discontinue using our website and services.

2. Eligibility

To use our online shop, you must be at least 18 years of age or the legal age of majority in your jurisdiction. By placing an order, you confirm that you meet these requirements.

3. Account Registration

To purchase from our online shop, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and are liable for all activities conducted under your account.

4. Product Information and Pricing

We strive to provide accurate product information, including descriptions, images, and prices. However, we cannot guarantee that all information is error-free. FreeJack reserves the right to correct any errors, inaccuracies, or omissions, and to update information or cancel orders if any information is found to be incorrect at any time without prior notice.

5. Orders and Payment

  • Placing Orders: By placing an order, you agree to purchase the products at the prices displayed on the website. All orders are subject to acceptance and availability.
  • Payment: We accept multiple payment methods as indicated at checkout. Payment must be received in full before the order is processed and shipped.
  • Order Confirmation: Once an order is placed, you will receive an email confirmation. This does not guarantee order acceptance. We reserve the right to cancel or refuse any order at our discretion.

6. Shipping and Delivery

  • Shipping Costs: Shipping costs and delivery times vary based on location and selected shipping method. Shipping fees will be calculated and shown at checkout.
  • Delivery Times: We aim to deliver products within the specified time frames. However, delays may occur due to factors beyond our control.
  • Risk of Loss: Risk of loss and title for purchased items pass to you upon delivery of the products to the designated carrier.

7. Returns and Refunds

  • Returns: We accept returns of unopened and unused products within 14 days of delivery. Returned products must be in their original packaging and condition.
  • Refunds: Refunds are processed within 14 days of receiving the returned item. Original shipping costs are non-refundable, and return shipping fees are the customer’s responsibility.
  • Exchanges: If you wish to exchange an item, please contact our customer service team. Exchanges are subject to availability.

8. Warranty

All products sold on FreeJack's online shop come with a manufacturer’s warranty, unless otherwise specified. Warranty details vary by product and manufacturer. Please refer to the product's warranty documentation for specific terms and conditions.

9. Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, and software, is the property of FreeJack or its licensors and is protected by applicable intellectual property laws. Unauthorized use, copying, or distribution of any content on the site is prohibited.

10. Limitation of Liability

To the maximum extent permitted by law, FreeJack is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or purchase of products. Our liability is limited to the amount you paid for the product.

11. Indemnification

You agree to indemnify and hold FreeJack, its affiliates, directors, employees, and agents harmless from any claims, damages, liabilities, or expenses arising from your use of the website or violation of these Terms.

12. Changes to the Terms

FreeJack reserves the right to modify or update these Terms at any time. Any changes will be effective upon posting on our website. Your continued use of our website after such modifications constitutes your acceptance of the updated Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of Montenegro. Any disputes arising out of or relating to these Terms shall be resolved in the courts of Montenegro.

14. Contact Information

For any questions or concerns about these Terms, please contact us at:

FreeJack DOO
Kalimanjska 2-8, 85320 Tivat, Montenegro
Email: office@freejack.me
Phone: +38269341034

Thank you for shopping with FreeJack!